Get in touch:
We’re based in Tenerife and happy to help — reach out however’s easiest for you. Our address is: Calle Los Pinos 12. 38440 La Guancha
Frequently Asked Questions
We take care of everything your Tenerife property needs while you’re away: secure key holding, routine property checks, guest check-in/check-out, cleaning and laundry coordination, 24/7 emergency response, local administration and mail handling, and full short-term rental management. See our Our Services page for the full breakdown.
It depends on which services you need and how often. As a general guide:
- Key holding: from €60/year
- Routine property checks: from €150/year
- Guest check-in/check-out: from €25 per visit
- Turnaround cleaning: from €60 per clean
- Emergency call-out: from €30–50 base fee
- Full-service rental management: 15–20% of gross rental income
Every property is different, so we’ll always confirm exact pricing after a quick chat about your needs. Request a free quote.
Absolutely — most of our clients live outside Spain. We act as your local representative: handling guest communication, check-ins, cleaning, maintenance, and administration, so your property performs even when you’re not on the island.
Yes. We can assist with your VV (Vivienda Vacacional) licence application through the local Ayuntamiento and Cabildo, and we handle the legally required guest ID registration with the police at every check-in, so you stay compliant without the paperwork headache.
We’re your local emergency contact, for both you and your guests — burst pipes, power cuts, lockouts, alarms, anything urgent. We travel to the property to resolve the issue directly and keep you informed throughout.
After every property visit, check, or maintenance job, you’ll get a quick WhatsApp report — often with photos — so you always know exactly what’s happening at your property, wherever you are in the world.
We’re based in La Guancha and focus on North Tenerife, including Puerto de la Cruz, Los Realejos, La Orotava and the surrounding areas. Not sure if we cover your location? Just ask.
Between our team of three, we speak Spanish, English, German, Dutch and Hungarian — so you can always talk to us directly, in your own language.
Yes — our full-service rental management covers listing setup, pricing, guest messaging, bookings, check-ins/check-outs, cleaning and maintenance. You simply receive the bookings and the payouts.
Contact us with a few details about your property and what you need. We’ll get back to you quickly with a tailored proposal — no obligation.
